📋 Chili88 Terms & Conditions — Updated 2026 🔒 All transactions are secured 256-bit SSL ✅ Account one per user — aged 18 and above 💰 Withdrawals processed within 15 minutes — no hidden fees 🎁 Welcome Bonus RM 388 — wagering requirements apply 📱 Deposit via Touch 'n Go, GrabPay, DuitNow 🛡️ Player data not shared to third parties 📋 Chili88 Terms & Conditions — Updated 2026 🔒 All transactions are secured 256-bit SSL ✅ Account one per user — aged 18 and above 💰 Withdrawals processed within 15 minutes — no hidden fees 🎁 Welcome Bonus RM 388 — wagering requirements apply 📱 Deposit via Touch 'n Go, GrabPay, DuitNow 🛡️ Player data not shared to third parties
Official Document

Chili88 Terms & Conditions — A Complete Platform Usage Guide for Malaysian Players

This document outlines your rights and responsibilities as a Chili88 member, as well as the rules governing your use of our platform. Please read it carefully before registering or using any Chili88 services.

Last updated: 1 January 2026 Bahasa Melayu Version 4.2
Main Content
  • Eligibility & Account Registration
  • Deposits, Withdrawals & Payments
  • Bonus & Promotion Terms
  • Game & Betting Rules
  • Account Security & KYC
  • Account Closure & Penalties
  • Responsible Gaming

The Most Important Things You Need to Know

The following is a summary of the key points of Chili88's Terms & Conditions — please read the full document for complete information.

Item Chili88 Terms Note
Age Requirement 18 years of age and above Identity verification may be required
Minimum Deposit RM 10 Via TNG, GrabPay, DuitNow, FPX
Minimum Withdrawal RM 30 Processed within 15 minutes
Bonus Wagering Requirements 20x – 35x Depends on bonus type
Number of Accounts One per user Multiple accounts may be suspended
Service Area Malaysia only In Malaysian Ringgit (MYR)
Bonus Expiry Period 30 days From the date the bonus is credited

What We Promise Every Chili88 Member

Terms & Conditions aren't one-sided — Chili88 also has obligations that we fully uphold to every player.

Security of Your Funds

Your deposited funds at Chili88 are held in accounts that are kept separate from the company's operating funds. This means your money is always available for withdrawal regardless of the platform's financial position. We have never failed to process a legitimate withdrawal throughout Chili88's operating history.

Segregated Accounts 256-bit SSL
Full Bonus Terms Transparency

All Chili88 bonus terms are clearly stated before you accept them — wagering requirements, expiry periods, eligible games, and withdrawal limits. We don't want any player caught off guard by conditions they weren't told about upfront. What's written is what you get.

No Fine Print Clear Terms
Timely Withdrawals

Chili88 is committed to processing all valid withdrawals within 15 minutes to e-wallets (Touch 'n Go, GrabPay) and within 1 business day for bank transfers (Maybank2u, CIMB Clicks). There is no justifiable reason to delay withdrawals for players who have met all applicable requirements.

15-Minute E-Wallet 1 Banking Day
Fair & Certified Games

All games on Chili88 use a random number generator (RNG) that has been audited and certified by iTech Labs — an independent international testing body. The RTP for each game is available for any player to review. We do not manipulate game outcomes under any circumstances.

Certified RNG Independent Audit
Personal Data Protection

Your personal data — including your name, phone number, banking details, and transaction history — will not be shared with any third party without your consent, except where required by law. We adhere to ISO 27001 information security standards in handling all member data.

ISO 27001 No Sale of Data
Responsible Gaming Support

Chili88 provides deposit limit, loss limit, self-exclusion, and account closure tools to all members at no charge. We will cooperate fully with any member who wishes to use these tools and will not place unreasonable barriers on such requests.

Personal Limits Self-Exclusion

Full Chili88 Terms & Conditions

Effective Date: 1 January 2026 | Version 4.2 | Language: English (Malaysia)

1

Introduction & Acceptance of Terms

Welcome to Chili88 (chili88.click). This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and Chili88 ("Platform", "we", "us"). By registering an account, making a deposit, or using any service on Chili88, you agree to be bound by all Terms set out in this document.

Chili88 is an online entertainment platform offering casino games — including video slots, progressive jackpots, fishing games, table games, and Live Casino — as well as Sports Betting covering the Malaysia Super League, EPL, BWF badminton, MPL Malaysia esports, NBA, and over 30 other sports. All Chili88 services are denominated in Malaysian Ringgit (RM) and are intended exclusively for players residing in Malaysia.

Important: If you do not agree with any part of these Terms, please do not use the Chili88 platform. Continued use of the platform following any amendment to the Terms will be considered acceptance of those changes.

These Terms should be read together with the Chili88 Privacy Policy and Responsible Gaming Policy, all of which form the complete agreement between you and us. In the event of any conflict between the English and Bahasa Melayu versions of this document, the Bahasa Melayu version shall apply to all members residing in Malaysia.

2

Member Eligibility

To be eligible to register and use Chili88's services, you must meet all of the following conditions at all times:

  • Aged 18 years of age and above at the time of registration and while using the platform
  • Legally residing in Malaysia and accessing the platform from within Malaysia
  • Hold a valid Malaysian bank account or active Malaysian e-wallet for deposit and withdrawal purposes
  • Has never been banned or blocked from using the Chili88 platform previously
  • Not registering on behalf of any third party — each account is for your personal use only
  • Have the legal capacity to enter into a binding agreement
Chili88 reserves the right to request proof of age and identity at any time. Any account found to have been registered by an underage individual will be suspended immediately and all remaining balances will be confiscated in accordance with applicable laws.

By registering with Chili88, you confirm that you are not on the self-exclusion list of any active responsible gambling programme. If you have previously applied for self-exclusion from any gambling platform and that exclusion period has not yet expired, you are not eligible to register with Chili88.

3

Account Registration

Each individual is only permitted to have one (1) Chili88 account. Holding multiple accounts is a serious breach of these Terms and will result in the closure of all associated accounts and the forfeiture of all outstanding balances and winnings.

During registration, you are required to provide accurate, complete, and current information. Details you will need to supply include:

  • Full name as stated on your Malaysian identity document (MyKad/Passport)
  • An active Malaysian phone number (for OTP verification)
  • Exact date of birth
  • A strong, unique password (minimum 8 characters, combining letters and numbers)

You are solely responsible for keeping your account information up to date. Any changes to your name, phone number, or banking details must be reported to the Chili88 support team through the designated verification process. Chili88 is not liable for any payment delays or failures resulting from inaccurate or outdated account information.

A KYC (Know Your Customer) process may be required before your first withdrawal or once certain limits are reached. Documents that may be requested include a copy of your MyKad and a recent bank statement.
4

Deposits & Payment Methods

Chili88 accepts deposits via the following Malaysian payment methods only:

  • E-Wallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
  • Direct Transfer: DuitNow (QR and account transfer)
  • Online Banking (FPX): Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect, Bank Islam, and other banks supporting FPX

Deposit limits at Chili88 are as follows:

  • Minimum deposit: RM 10 per transaction
  • Maximum daily deposit: RM 50,000 (adjustable by the Chili88 team for VIP accounts)
  • No monthly deposit limit for accounts that have completed full KYC verification

All deposits must be made from an account or e-wallet registered in your own name. Chili88 does not accept deposits from third-party accounts. If a deposit is received from an unrecognised source, the transaction will be returned in full after deduction of any applicable transaction fees.

Chili88 is not liable for any deposit delays caused by technical issues on the part of your bank or e-wallet provider. If your deposit has not been credited within 30 minutes, please contact our support team with proof of the transaction.
5

Withdrawals

Chili88 members may request a withdrawal at any time, subject to the following conditions:

  • Minimum withdrawal: RM 30 per application
  • Maximum daily withdrawal: RM 100,000 (may vary for VIP accounts)
  • Withdrawals to e-wallets (Touch 'n Go, GrabPay) are processed within 15 minutes during full operating hours
  • Bank transfer withdrawals are processed within 1 business day
  • Withdrawals must be made to an account held in the same name as the registered Chili88 account

Chili88 reserves the right to temporarily hold a withdrawal for security verification or KYC review purposes. In such cases, our team will contact you within 24 hours to clarify the verification requirements. Under normal circumstances, the review period will not exceed 5 business days.

Any attempt to withdraw funds obtained through fraudulent means, bonus exploitation in breach of our terms, or money laundering activities will result in immediate account closure and forfeiture of all balances without compensation.

6

Bonus & Promotions

Chili88 offers members a wide range of bonuses and promotions, including welcome bonuses, reload bonuses, weekly cashback, and seasonal promotions. Each bonus offer is subject to specific terms stated at the time of the offer. The general bonus terms for Chili88 are as follows:

  • Wagering requirement: between 20x and 35x the bonus amount, depending on the bonus type
  • Expiry period: 30 days from the date the bonus is credited to your account
  • Bonuses that expire without the wagering requirements being met will be automatically forfeited
  • Each new member is eligible for the welcome bonus once only
  • Chili88 reserves the right to void any bonus suspected of being obtained through fraud or abuse
Bonus Wagering Requirements: If you receive a MYR 100 bonus with a 25x wagering requirement, you must place total bets of MYR 2,500 (MYR 100 × 25) before winnings from that bonus are eligible for withdrawal. The exact wagering requirement for each bonus is stated on its respective promotions page.

Not all games contribute equally toward meeting bonus wagering requirements. As a general guide, slots contribute 100%, table games contribute 10%–20%, and Live Casino games contribute 5%–10%. A full breakdown of game contributions is available in the Chili88 promotions section.

Chili88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice. Promotion abuse — including hedging bets across multiple accounts or colluding with other players to unfairly minimise risk — is a serious violation that may result in account closure.

7

Game & Betting Rules

All games on Chili88 — including video slots, fish shooting, baccarat, roulette, live casino, and Sports Betting — have specific rules stated within each game's interface. The general rules that apply to all games on Chili88 are as follows:

  • Game outcomes generated by a certified RNG (Random Number Generator) are final and cannot be disputed
  • In the event of a technical disruption during an active game session, Chili88 will refer to the server logs to determine a fair outcome
  • Confirmed bets cannot be cancelled or modified by the player
  • For Sports Betting, the applicable odds are those confirmed at the time the bet is placed, not the current or closing odds
  • Chili88 reserves the right to void any bets placed on matches subsequently found to have been manipulated (match-fixing)

Chili88 Sports Betting covers matches from the Malaysia Super League, EPL, Champions League, AFF Championship, Thomas Cup, MPL Malaysia, NBA, and many more. Players must ensure that any insider information in their possession is not used to gain an unfair advantage in betting — this is a serious violation that may result in account closure and a report to the relevant authorities.

8

Account Security

You are solely responsible for maintaining the confidentiality of your Chili88 username and password. Chili88 will not be held liable for any losses resulting from unauthorised access to your account caused by your own negligence.

  • Do not share your login credentials with anyone, including family members
  • Use a strong, unique password that is not used for any other account
  • Log out of your Chili88 account after every session, especially on shared or public devices
  • Enable two-factor authentication (2FA) where available for an added layer of security
  • Report any suspicious activity on your account to the Chili88 support team immediately
Chili88 will never ask for your password via email, SMS, or live chat. If you receive any communication requesting your login details, ignore it and report it to our support team immediately.
9

Account Closure & Suspension

Chili88 reserves the right to suspend or close any account without prior notice if any of the following circumstances arise:

  • Violation of any section of these Terms & Conditions
  • Ownership or use of multiple accounts
  • Providing false information during registration or the KYC process
  • Attempted fraud, money laundering, or exploitation of technical bugs (bug abuse)
  • Use of automated software (bots) or other unauthorised methods to gain an unfair advantage
  • Threats or abusive behaviour directed at Chili88 staff
  • Member-initiated self-closure request for responsible gambling reasons

If an account is closed due to a Terms violation, Chili88 reserves the right to forfeit all remaining balances in that account. If an account is closed at the member's own request (not due to a violation), any remaining balance will be returned after deducting active bonuses that have not yet met the wagering requirements.

Members who wish to voluntarily close their account may contact the Chili88 support team via live chat. Closure requests will be processed within 5 business days.

10

Responsible Gaming

Chili88 genuinely cares about the health and wellbeing of all our members. This platform is designed for entertainment purposes and should not be treated as a primary source of income. We provide the following tools free of charge to all members:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Limits take effect immediately upon being set, and reducing a limit requires a 24-hour waiting period before it comes into force
  • Loss Limit: Set a maximum loss limit over a defined period. Once the limit is reached, you will not be able to place new bets until the period resets
  • Session Limit: Set a daily play time limit. The platform will alert you when you are approaching your limit
  • Cool-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days. During an active self-exclusion period, you will not be able to log in or make any transactions
  • Self-Exclusion: Long-term account closure for 6 months or permanently. Chili88 will not reverse a permanent self-exclusion under any circumstances

If you feel that your gambling activity is becoming a problem, please contact the Chili88 support team immediately or use the self-exclusion tool available in your account settings. You may also visit Responsible Gaming us for additional resources and guidance.

11

Liability Limits

Chili88 is not liable for any indirect, incidental, or consequential losses arising from the use of this platform, including but not limited to:

  • Financial losses arising from game or betting outcomes
  • Service disruptions caused by factors beyond our control (force majeure)
  • Unauthorised access to your account resulting from your own negligence
  • Deposit or withdrawal delays caused by banks or e-wallet providers

Chili88's total maximum liability to any member for any claim shall not exceed the net deposit amount made by that member in the 30 days preceding the claim. This liability limitation does not apply in cases of fraud or gross negligence on the part of Chili88.

12

Amendments to Terms & Conditions

Chili88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Members will be notified of any material changes via:

  • An in-platform notification will be sent the next time you log in
  • Updates to this page will reflect the new revision date
  • Email or SMS notification for significant amendments

Continued use of the Chili88 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any changes, you have the right to close your account and withdraw your remaining balance before the amendment takes effect.

These Terms & Conditions are a living document that will be updated in line with platform developments, legal compliance requirements, and feedback from the Chili88 player community. We encourage all members to review this document from time to time.

For any enquiries regarding these Terms & Conditions, please contact the Chili88 support team via 24/7 live chat or email at support@chili88.click.
Chili88 Privacy Policy — Your Data is Fully Protected

Your use of personal data by Chili88 is governed by our Privacy Policy separately. The Chili88 Privacy Policy outlines the types of data we collect, how it is used, and your rights to access, correct, or request the deletion of your data. We encourage all members to read our Privacy Policy alongside these Terms & Conditions.

Frequently Asked Questions About Chili88 Terms & Conditions

Quick answers to the most frequently asked questions from Chili88 members regarding the Terms & Conditions.

If the bonus wagering requirements are not met within 30 days of the bonus being credited, the bonus will be automatically forfeited from your account. However, any winnings earned from real deposit funds (not bonus funds) will remain in your account and can be withdrawn as normal. Only the portion tied to the bonus will be removed from your balance. Chili88 will send you a reminder as your bonus expiry date approaches, so you can make a timely decision.

No, transfers between Chili88 accounts are not permitted under any circumstances. All withdrawals must be made to a bank account or e-wallet registered in the same name as the Chili88 account holder. This is an important security measure to prevent money laundering and to protect all our members. If you wish to change your withdrawal account, you will need to complete the required identity verification (KYC) process before the change can take effect. Please contact the Chili88 support team for further guidance on the withdrawal account change process.

If a technical disruption occurs during an active game session — whether due to your internet connection or a Chili88 server issue — our system will refer to server logs to determine the state of the game at the time of the disruption. If the disruption occurred before a game outcome was generated, your bet will generally be refunded. If the disruption occurred after the outcome was generated but before it was displayed, the server record will be used to determine the valid result. If you are not satisfied with the resolution provided, you may file a formal complaint with the Chili88 support team, including the relevant date, time, and game details.

Chili88 will not reduce your withdrawal limit without prior notice. Any reduction to your withdrawal limit will be communicated via an in-platform notification or email before taking effect. However, for security purposes, Chili88 reserves the right to temporarily place a hold on withdrawals if suspicious activity is detected on your account — this is done to protect your funds, not to prevent legitimate withdrawals. In such cases, our team will contact you within 24 hours to clarify the situation and outline the verification steps required.

If you are dissatisfied with any decision or action taken by Chili88, you may submit a formal complaint by following these steps: First, contact the Chili88 support team via 24/7 live chat or email at support@chili88.click, providing full details of your complaint. Include your account number, the date of the incident, and any relevant supporting evidence such as screenshots or transaction reference numbers. Our team will acknowledge receipt of your complaint within 24 hours and aim to resolve it within 5 business days. If you are not satisfied with the resolution provided, you may request that your complaint be reviewed by a senior manager. Chili88 is committed to resolving all complaints fairly and transparently.

Know Your Terms — Start Playing with Confidence at Chili88

Having read and understood the Chili88 Terms & Conditions, create your free account today. Claim the RM 388 welcome bonus and enjoy over 1,000 casino games and Sports Betting on a transparent and trusted platform.

Bahasa Melayu